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Privacy Policy

Privacy Policy

Please read these terms and conditions carefully before using this website. By entering your personal data and using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

1. Scope of Privacy Policy

Falcosia (Operated by 飛領國際有限公司) is committed to complying with relevant laws and regulations regarding the protection of personal data. This policy covers how we handle personally identifiable information collected when you use our website services.
This policy does not apply to external websites linked through our site, nor to individuals not commissioned by or involved in the management of this website. Please refer to the privacy policies of those respective third-party websites.

2. Collection, Processing, and Use of Personal Data

When you visit our website or use our functional services, we will request necessary personal data based on the nature of the service. We process and utilize your data within the scope of that specific purpose. We will not use your personal data for other purposes without your written consent.
For interactive functions such as contact forms and surveys, we will retain the name, email address, contact information, and time of use provided by you.
During general browsing, the server automatically records relevant activities, including your IP address, time of use, browser type, and browsing/click history. This data is used internally to improve our website services and will not be disclosed to the public.
To provide accurate services, we perform statistical analysis on survey data. The results are presented as aggregate data or descriptive text for internal research or public release as needed, but will never involve data that identifies specific individuals.

3. Data Sharing with Third PartiesWe will never provide, exchange, rent, or sell your personal data to any other individuals, groups, private enterprises, or public agencies, except where there is a legal basis or contractual obligation.

Exceptions include but are not limited to:

With your written consent.
As required by law.
To protect your rights and interests.
To prevent danger to your life, body, freedom, or property.
Collaboration with public agencies or academic research institutions for public interest, provided the data is processed or collected in a way that does not identify specific individuals.
When your behavior on the website violates the Terms of Service or may damage the rights of the website and other users, and disclosure is deemed necessary for identification, contact, or legal action.
When we commission vendors to assist in collecting, processing, or utilizing your personal data, we will exercise due supervision and management over such vendors or individuals.

4. Use of CookiesTo provide you with the best possible service, we place and access our cookies on your computer. If you do not wish to accept cookies, you can set your browser's privacy level to "High" to refuse them; however, this may cause some website functions to work improperly.

5. Amendments to the Privacy Policy

This policy may be amended at any time in response to requirements. The revised terms will be posted on the website and will take effect immediately upon publication.
Your continued use of our services after any amendments constitutes your agreement to the updated terms.

6. Data Access and Deletion (Meta User Data Deletion Instructions)In compliance with Meta’s platform policies, we provide clear instructions for users to manage their data:

Access: Members can view their authorized name and email data within their account settings at any time. This data is used solely for membership and order management.
Deletion: Users have the right to request the deletion of their personal data (including data obtained via Facebook Login). You may submit a request to delete or stop using your personal data through our official contact channels (e.g., Customer Service email or "Contact Us" form).
Processing: Once a request is received, we will verify your identity and proceed with the deletion of your data from our active databases in accordance with legal requirements.

7. Contact UsIf you have any questions regarding this policy or the use of your personal data, please contact our Customer Service Center.